Thank you for shopping at MyItalianBracelet.com. We strive to provide you with a seamless shopping experience, including efficient delivery of your orders. Please review the following information regarding our delivery policy.
Important Note
Please ensure you enter your correct address when placing your order. Once your order has been shipped (within 5 days), we cannot make any changes to the shipping address. If your package is delivered incorrectly due to an address error on your part, we are not responsible and a refund cannot be issued.
If you entered the correct address but the local postal company delivered it to the wrong address, please contact the postal company first. If the postal company is unable to resolve the issue, you can email us, and we will either resend your order or issue a refund.
Order processing
Upon placing an order, we initiate processing promptly. If there are any issues with your order, please notify us as soon as possible. Depending on the status of processing, we may be able to accommodate cancellations.
After placing your order, you will receive a confirmation email containing all relevant details. Once your order has been processed, you will receive a notification email with tracking information.
Modifying order information
If you made a mistake regarding your order information, let us know as soon as possible by emailing us at contact@myitalianbracelet.com.
Delivery times
All our products are shipped from our warehouse abroad, with our supplier. Your order is typically delivered within 1 to 4 weeks. In most cases, this will happen within 2 weeks, but please be aware of potential delays due to holidays and strikes. Since the order fits through the mailbox, you don’t need to stay home for delivery.
Shipping costs
For orders under €25, the shipping fee is €4.99.
For orders totaling €25 or more, we offer free shipping to the following countries:
- Australia
- Belgium
- Brazil
- Canada
- Czech Republic
- France
- Germany
- Hungary
- Ireland
- Lithuania
- The Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Spain
- Switzerland
- United Kingdom (UK)
- United States (US)
The shipping fee to the following countries is €4.99, regardless of the order value:
- Austria
- Croatia
- Cyprus
- Denmark
- Finland
- Greece
- Latvia
- Luxembourg
- Norway
- Slovenia
- Sweden
- New Zealand
Please note the currency.
If your country is not listed, we currently do not offer shipping to that location.
Customs costs
We take care of all customs costs, so you are not faced with unexpected costs.
Cancellation Policy
Unfortunately, it is not possible to cancel an order once it has been placed. However, if you are not satisfied with your purchase, you can return the order according to our return policy.
For more information about returns, check out our return policy.
Contact us
If you have any questions or concerns regarding your delivery policy, please don’t hesitate to contact us at contact@myitalianbracelet.com.
Business name: MaxAnna Group – MyItalianBracelet
Address: Divertimentostraat 30, 1312 EE Almere, The Netherlands
Kvk: 92910998
BTW: NL866213600B01
